Shipping policy

Shipping Policy

Thank you for shopping with ZoomZap Store! Here's everything you need to know about how we get your order to you.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Once shipped, orders typically arrive within 5–10 business days depending on your location. Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Destinations

We ship to Canada and select international countries. If your country is not available at checkout, feel free to contact us and we'll do our best to accommodate you.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order weight. Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Lost or Delayed Packages

If your order hasn't arrived within the expected timeframe, please contact us at support@zoomzap.com and we'll investigate with the carrier right away.